Privacy Policy

Who We Are

FindStayDream is an independent editorial website that reviews casino hotels, table games and resort experiences across Canada. In this policy, "FindStayDream", "we", "us" and "our" refer to the team that operates this website. You can reach us at any time by email at [email protected].

Information We Collect

We collect as little personal information as possible. Depending on how you use the site, this may include:

• Information you email us: your name, email address and anything you choose to include in your message.
• Technical data: our hosting provider automatically records standard server logs such as IP address, browser type, device type, referring page, pages viewed and the date and time of each request.
• Age confirmation: when you confirm you are of legal gaming age, a simple marker is saved in your browser's session storage. It stays on your device and is never sent to us.

We do not offer accounts, newsletters, comment sections or contact forms, and we never knowingly collect payment information.

How We Use Information

We use the information described above only to:

• Reply to your questions, suggestions and correction requests.
• Keep the website secure, stable and protected against abuse.
• Understand, in aggregate, which guides are useful so we can improve our content.
• Meet legal obligations where they apply.

We never use your information for automated decision-making or profiling, and we never sell it.

Consent and Legal Basis

We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. By emailing us, you consent to us using your details to respond. You may withdraw consent at any time by asking us to delete your correspondence.

Sharing and Third Parties

We do not sell, rent or trade personal information. Limited data may be processed by trusted service providers that help us run the site, such as our web host. These providers may only use the data to deliver their services to us.

Our pages load typefaces from Google Fonts, which means Google may receive your IP address when fonts are requested. Our Responsible Gaming section also links to independent support organisations. These third parties have their own privacy policies, and we encourage you to review them.

We may disclose information if required by law, court order or to protect the rights and safety of our visitors and team.

Data Retention

• Emails: kept only as long as needed to resolve your enquiry, and generally deleted within 24 months.
• Server logs: retained by our host for a limited period for security purposes and then deleted or anonymised.
• Session storage: cleared automatically by your browser when you close the tab or window.

Security

We use reasonable technical and organisational safeguards, including encrypted connections, to protect information against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so please avoid sending sensitive personal details by email.

Your Rights

You have the right to:

• Ask what personal information we hold about you.
• Request corrections to inaccurate information.
• Request deletion of your correspondence with us.
• Withdraw your consent at any time.

To exercise any of these rights, email us and we will respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

Age Restriction

FindStayDream is intended only for adults of legal gaming age in their province or territory (19+, or 18+ in Alberta, Manitoba and Quebec). We do not knowingly collect information from anyone under that age. If you believe a minor has contacted us, please let us know and we will delete the information.

Changes to This Policy

We may update this policy as our website or legal requirements evolve. The effective date at the top of this page shows when it was last revised. Significant changes will be highlighted on our homepage.